Source: Bisnow

With the construction market booming and labor and materials becoming more expensive, construction companies are under immense pressure to do more with less. But alongside investment in talent and business development, construction companies can focus on another aspect of their business to keep their pipelines full: customer service.
“Providing the best customer service to every client really counts in construction,” BEAR Construction Executive Vice President Scott Kurinsky said. “Everyone knows each other in this industry. If you can keep the clients that you already have because they like working with you, and build a reputation that spreads, you can set yourself up…

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